Posture Pal Inc. has been given has given an F from the Dallas Better Business Bureau for 10 complaints, 8 of which have been settled and two had no response.
Six complaints were regarding delivery issues, 3 complaints were regarding refund or exchange issues and 1 complaint was regarding service issues.
The BBB processed the 10 complaints about Posture Pal Inc. in the last 36 months, 7 of which were closed in the last year.
The BBB has requested basic information from this company but has not received a response. As a result, the BBB may not have current information about the company.
A fraud complaint was also filed with the US District Court of Western Michigan against Posture Pal Inc. CEO, Bernard Brown on February 5, 2010 by the inventor of the Posture Pal cushion Chris Geisert. Brown was in charge of running the Posture Pal company.
Brown is also facing a patent infringement lawsuit which was filed with the US District Court of Northern Texas which was filed in early 2009 after Geisert re-assigned the patent back to his own name after disputes regarding the Posture Pal company.