Posture Pal Posture Cushion is a specially designed therapeutic cushion to improve posture while relaxing or exercising that uses gravity to correct bad posture, reverse forward head posture and reduce back pain. Posture Pal starts stretching the chest area and relaxes the back muscles as soon as one lay on it, relieving the tension and stress in the upper body caused by poor posture. Posture Pal stimulates the spinal postural muscles, increases circulation, opens up the chest region, increasing respiratory functions, alleviates upper and lower back, shoulder and neck pain and more. Posture Pal should be used daily for 5 to 20 minutes. Please try to contact Posture Pal Customer Service directly prior to posting any complaints on this site.